Privacy Policy

1. Introduction

Elantrans.ro is committed to protecting the privacy and security of its users’ personal data. This privacy policy explains what types of data we collect, how we use it, how we secure it, and the rights you have regarding your personal data. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data Collected

We collect the following personal information:
– First Name
– Last Name
– Phone Number
– Email Address

3. Purpose of Data Collection

This information is collected to provide the services you have purchased, including but not limited to:
– Processing reservations and payments
– Confirming and notifying you about reservations
– Providing customer support and assistance
– Communicating information related to services and offers

4. Data Security

Personal information is secured and stored in our website’s database, which is accessible only to authorized personnel of elantrans.ro. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration.

5. Data Storage and Retention Period

The personal data collected is stored in our website’s database for as long as necessary to fulfill the purposes for which it was collected or as required by law. After the data is no longer necessary, it will be securely deleted.

6. User Rights

In accordance with applicable data protection legislation, you have the following rights:
– Right of access: You have the right to request a copy of the personal data we hold about you.
– Right to rectification: You have the right to request the correction of inaccurate or incomplete data.
– Right to erasure: You have the right to request the deletion of personal data when it is no longer necessary for the purposes for which it was collected.
– Right to restrict processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
– Right to data portability: You have the right to receive the personal data in a structured, commonly used, and machine-readable format.
– Right to object: You have the right to object to the processing of your personal data in certain situations.

7. Requesting Data Deletion

If you wish to request the deletion of your personal data from our database, please send an email to: office@elantrans.ro. We will respond to your request within 30 days of receiving it.

8. Cookie Policy

Elantrans.ro uses cookies to improve user experience and to analyze site traffic. Cookies are small text files stored on your device when you visit a website. They allow us to recognize you and retain your preferences and settings.

Types of Cookies Used

– Essential cookies: These cookies are necessary for the proper functioning of our website. They enable navigation and the use of essential features.
– Performance cookies: These cookies collect information about how users use our website, such as the most visited pages and any error messages received.
– Functionality cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced and personalized features.
– Advertising cookies: These cookies are used to deliver ads relevant to you and your interests.

Managing Cookies

You can control and manage cookies using your browser settings. Most browsers allow you to view, delete, or block cookies. Please note that disabling cookies may affect the functionality of the website and your user experience.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and, if significant, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact

If you have any questions or concerns about this privacy policy, please contact us at: office@elantrans.ro.
Thank you for trusting Elantrans.ro with your personal data!